Analysis of Primary-Care BPJS System Implementation in Primary Health Care in Central of Sumedang District

Analysis of Primary-Care BPJS System Implementation

  • Eri Yulianti health journal Stikes PHI
  • Diana Barsasella health journal Stikes PHI
Keywords: Implementation primary-care system, Factors Implementation System

Abstract

On 1st January 2014 primary-care BPJS began to be applied to support the implementation of BPJS
services at Community Health Centers. This system is implemented by all community health centers in Indonesia,
inclusive of the 32 community health centers in the Sumedang District. Based on the observation results at the
community health centers in the city area in the implementation of the of the primary-care system, there were
several problems among others, lack of facilities liked computers, printers and internet network, also frequent
system errors. The purpose of this study is to find out primary-care system implementation overviews at
Sumedang City District community health centers. Method used in the study was qualitative with phenomenology
approach and used HIPO analysis model. There were 3 informant groups in this study, i.e. informant group of 6
primary-care users, key informant group of 5 community health center Heads and 1 Head of administration, and
support informant group being the Primary Services Head Management of Sumedang District BPJS. Data
collection process comprised of in-depth interviews and observations. Study results showed that input factors
made up of knowledge was good, good users’ skill, very minimized communication, inadequate resources
comprised of human, facilities, budget and minimal information, acceptable users’ attitude and inadequate
bureaucratic structure due to unavailability of SOP. Process comprised of data collection still inaccurate,
process undone, data presentation accommodated to Community Health Centers needs and data analysis
accommodating number of visitations. Output in the system implementation in the form of community health

centers visitation reports for BPJS still need to be expanded for the sake of supporting primary-care system
implementation optimization at community health centers.
Keywords : Implementation primary-care system, Factors Implementation System

Published
2017-07-17
How to Cite
Yulianti, E., & Barsasella, D. (2017). Analysis of Primary-Care BPJS System Implementation in Primary Health Care in Central of Sumedang District. Jurnal Persada Husada Indonesia, 2(6), 1 - 16. Retrieved from http://jurnal.stikesphi.ac.id/index.php/Kesehatan/article/view/68